Question 1

What makes Plus One Concierge's companion service unique?

Accepted Answer

Plus One Concierge's companion service is unique in that we prioritise personalised care and companionship for our clients. We understand that each individual has specific needs and preferences, so we tailor our services to meet those requirements. Our companions are extensively trained to provide not only physical assistance but also emotional support and genuine companionship, creating a warm and caring environment for our clients. Whether it's accompanying them to appointments, engaging in leisure activities, or simply providing conversation and company, our companions are dedicated to enriching the lives of those we serve. We believe in fostering meaningful connections and providing exceptional care, making our companion service truly one-of-a-kind.

Question 2

Why should I use Plus One Concierge?

Accepted Answer

Because Plus One Concierge is not only a prestigious lifestyle management service, based in London, but we are also the 1st ever concierge service for women to offer female and vetted companionship for meaningful conversation and support throughout the activity.
 
With recent health studies verifying a link between loneliness and devastating health issues in today’s society, the team at Plus One Concierge has set itself the task to proactively get women out of the house more often. By setting weekly tailor-made plans for each of our members and organising activities appropriate for the agility, taste and budget of each member, life will never be boring again.
 
Rather than sending the members to these activities alone, Plus One Concierge matches the right expert Companion (all female - to take the awkwardness and complexity out of the meetings) with the member to ensure support and a fun conversation throughout the activity. All Companions are carefully selected, cultural and lifestyle savvy as well as caring and just fun to be with.

Question 3

How do I become a Plus One Concierge Member?

Accepted Answer

In order to become a member please either click "buy now" on the requested membership plan and pay the annual fee via PayPal, or call us and we arrange everything for you. We will send you a membership pack with payment instructin, the brochure and welcome letter within 2 days of your call and will collect the filled in forms during the first activity appointment.

Question 4

What are the costs?

Accepted Answer

Plus One Concierge offers its Concierge Services as part of an annual membership fee. For as little as £28.90 per week, the team recommends and books restaurants, ticketed events, free events, courses and many more on your behalf. The rates of the activities and any expenses are then charged to the member’s payment card or invoiced. In addition to the Membership fee, any Companionship services are charged at an hourly rate, and the meal, ticket or admission fee for the companion is either paid directly by the member or added to the overall invoice or payment card.
The Companionship Service can now also be taken up without membership, on an one-off or ad-hoc basis, charged per hour as published on the website. Ad-hoc Concierge Services, not part of the membership, including hard-to-come-by ticket or dining experiences, are also offered for a small handling fee, on an individual basis.

Question 5

I would like to test the Companionship Service, first, can I do that?"

Accepted Answer

Yes, of course. Plus One Concierge offers the Companionship Service also as one-off hourly rates or in a more flexible 10 hour package, which is valid for 6 months. Just call the Concierge Desk and ask for an individual quote and the team can tailor the Companionship Service in accordance with your needs and requirements. Any Concierge services, including booking tickets and courses can also be arranged via the concierge desk for a small handling fee.

Question 6

Can I cancel my membership anytime?

Accepted Answer

Plus One Concierge will only charge your account after two weeks of a trail period and only when you are happy with the service. After that time, the membership fee will be automatically renewed on an annual basis, and needs to be cancelled at least 30 days prior to the next renewal date.
Any last-minute cancellations of tickets, companion services and other expenses are evaluated and charged in accordance with the expenses incurred by Plus One Concierge. However, the team always endeavours to re-allocate any services and expenses to other members wherever possible, to keep cancellation fees to the minimum.

Question 7

What if I don't like a companion?

Accepted Answer

With a network of over 60 expert companions in the UK, Plus One Concierge offers carefully selected and vetted companions who are educated to at least degree level, fluent in the English language, as well as cultural, local and lifestyle savvy. The Plus One Concierge team will always seek feedback from the member and companion, and in the event that a member does not connect with the matched companion or vice versa, the companion will not be matched with the member again unless requested by the member.

Question 8

As a man can I also use the Companionship Services?

Accepted Answer

Due to popular demand, Plus One Concierge has recently started to also offer  Companionship for men, in the UK. Companions for sporting and racing events, in addition to any cultural or social experiences can now be organised in selected areas of the UK. Please contact the Concierge Desk to find out more about our Companion Service for man.

Question 9

Do you offer a referral scheme?

Accepted Answer

Yes, we do. Should you know anybody who might also like to use our services, please send us an e-mail with their contact details and we contact the person to discuss their requirements. Should this person then become a member of Plus One Concierge, you will receive a voucher for 2 hours of companionship as a thank you.

Question 10

What services does Plus One Concierge offer?

Accepted Answer

Plus One Concierge offers a wide range of personalised concierge and companion services to cater to the unique needs of our clients. Our services include transportation coordination, event planning, errand running, travel assistance, home organization, pet care, and more. Plus One Concierge is committed to creating meaningful, long-lasting relationships with our clients, allowing us to anticipate and fulfil their needs with the utmost care and professionalism.

Frequently Asked Questions

We operate in: London, Surrey, Sussex, Buckinghamshire, Hertfordshire, Oxfordshire, Berkshire, Suffolk, Hampshire, and Kent.